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Frequently Asked Questions


Please find below answers to the most commonly asked questions by our customer. Please do not hesitate to contact us on 01242 226912 if you require further assistance about a subject that is not covered below:

Questions About Our Cabinets!!


Q) What colour are the cabinets?

A) We generally manufacturer your units in a coordinating colour or wood grain using a reference provided by the door manufaturers. You can of course have cabinets made in any colour you wish from the available colour swatch.

Q) What are the cabinets made from?

A) Our cabinets are manufactured using high quality 18mm coordinating Egger or Kronospan MFC board.

Q) Are the cabinets rigid built?

A) Yes, all of our cabinets are rigid built and delivered to you fully assembled with carcass support legs, drawer boxes and hinges plates factory fitted.

Q) Do you provide flat pack?

A) Yes, If you require the carcases to be sent flat packed, please let us know.

Q) Do you supply hinges?

A) Yes, we provide the main components required to fit our units. We do not supply sundries like wood screws etc.

Q) Can I buy cabinets only?

A) Yes, you may buy cabinets only.

Q) Do I need a unit/carcase for built under integrated fridge, freezers, washing machine or dishwashers?

A) No, all you need is the appropriate size of door. The appliance will be supplied with a fixing kit to allow the appliance door to be fitted to the.

Q) Can our carcases be used with Granite or Corian?

A) Yes, due to the quality of our carcases and using Egger or Kronospan MFC board, you can use any type of

Q) What type of drawers do you supply and are they fully fitted?

A) We use Blum Tandem Soft Close drawers as standard, this also includes the pan sides for the deeper drawers. The drawers will be fitted into the carcases when delivered


Questions About Our Doors!!


Q: Are the doors pre-drilled?

A: No, the doors are delivered direct from the distributor and are not pre drilled. Drilling doors for hinges is a straightforward task and is well within the ability of experienced fitters or competent DIY'ers.

Q: Can you make doors any shape any size?

Yes, we offer a bespoke service where we can make any size of doors and carcases.

Q) Can I buy doors only?

A) Yes, you may buy doors only.

Q) What are your doors made from?

A) Doors are generally of timber, foil, vinyl or laminate construction. Please refer to the kitchen doors section for further information on construction types.


Questions About The Delivery Process

Q) Do you deliver to UK Islands?

A) No, unfortunately we can only deliver to the UK mainland at present.

Q) Will you leave goods without a signature?

A) No, all deliveries are via national carriers and require a signature from an authorised recipient aged 18 or over.

Q) Can you leave goods with my neighbour.

A) Our policy is to leave a card if customers are not present at the delivery address. Goods will not be left with neighbours.

Q) Can you give a precise time for deliveries?

A) Precise delivery times can be given for kitchen cabinets only, as they are delivered by a specialist carrier. All other components are delivered via a national carrier on a standard 3-5 working day service. It is not possible to provide a specific time for delivery of these items.

Q) Can you provide next day delivery service?

A) No, not at present.

Q) Can you guarantee you'll deliver when you say?

A) We endeavour to deliver all orders within the specified time frame and 98% of all orders are delivered on time. Sometimes due to unforeseen circumstances carriers can fail to deliver goods on the nominated day. If this situation does occur we will notify you immediately we receive notification that delivery is likely to run late. Please note we do not advise you to arrange tradesmen to carry our works until you are in receipt of your goods and we will not be liable for costs incurred as a result of non delivery. Please see our terms and conditions of sale for further information.



 

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Universo 79, inset sink, SBSD, 790x500mm, SS / Grasmere TUN79/GMC

Universo 79, inset sink, SBSD, 790x500mm, SS / Grasmere   TUN79/GMC

£149.92

Product Information : -

Value pack including stainless steel Universo 79 single bowl single drainer inset sink (TUN79) and chrome Grasmere cruciform monobloc tap (GM04CH).

Overall sink dimensions: 790x500mm

16% saving on list price compared to buying items individually.
Please refer to individual products for specifications.

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Low voltage downlighter, shallow recessed, 20w, 12v, stainless steel LV664SS

Low voltage downlighter, shallow recessed, 20w, 12v, stainless steel   LV664SS

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Product Information : -

The LV664 range are neat, slimline, low voltage fittings suitable for display lighting applications. Recessed light fitting without glass diffuser. Steel casing. Supplied with 20 watt lamp and for use with a 12 volt transformer. Various colours available.

. Requires 57 - 60mm diameter hole.
. 18mm high of which approx. 17mm is concealed in recess.
. Requires 57 - 60mm diameter hole.
. Allow minimum 300mm from illuminated objects.
. 12V, G4, 20 watt halogen lamp (for replacement use RL20).

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LeMans corner unit, silver/chrome

LeMans corner unit, silver/chrome

Product Information : -

LeMans corner storage solution brings the shelves out to you when the door is opened in a perfectly controlled and effortless sequence of movements.

The system is complete with Arenaplus anti-slip shelves x 2
Finish: frame is silver, the baskets are chrome
Is suitable for both highline and drawerline applications
Load capacity of each shelf is 20kg
Available to suite 450mm, 500mm and 600mm doors. The units are handed and the diagram in the October Innovations/wirework brochure is for a right hand LeMans.

The instructions supplied are for a right hand unit and drawings will need to be transposed for left hand versions.

Dimensions
min carcase depth: 500mm
carcase height: 600mm - 900mm
carcase width for 450mm door: 900mm
carcase width for 500mm and 600mm door: 1000mm

Note: - The door must open to a 90 degree angle for the system to function properly. Consideration must be given to the type of handle used on the door. Bulky handles may reduce the effectiveness of the door opening to 90 degrees

Supplied in 1 box. Boxed weight of Le Mans is:
KLM450 14.7kg
KLM500 16.5kg
KLM600 17.5kg

The pictures shows a right handed unit.

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D handle, 10mm diameter, 224mm, stainless steel effect H316.224.SS

D handle, 10mm diameter, 224mm, stainless steel effect H316.224.SS

£2.81

Length: 234mm
Hole centres: 224mm
Diameter: 10mm
Projection (stands out from door): 32mm

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